About fan clubs


Introduction of fan club

"TEAM GameWith Official Fan Club" has been launched in response to the enthusiastic cheers of everyone who supports GameWith on a daily basis!
At the fan club, we will provide content that allows fans to deepen their ties with their players.


Limited match with player participation, limited video content, limited community, etc ...
We have prepared special benefits that fans who support our activities can enjoy even more.


In "TEAM GameWith", we aim to have an operating system that allows fans to communicate as well as the operating side.
GameWith is only possible with fans. Let's continue to liven up the team activities together!


6 major benefits of fan club

Benefits ① Fan club limited video


Only for fan club members, 2-4 videos that have not been released until now are distributed a month.
We deliver limited content in a wide range of genres such as collaboration videos between affiliated players and serious 1on1 that you can not usually see.

Privilege ② Fan club limited match

A "limited match" between fan club members and players will be held! We hold limited matches about 3 to 4 times a month, where you can interact with players in the game and enjoy it with fan club members.

* The number of times may vary depending on the month.
* We will try to get as many people as possible to participate, but we may not be able to participate due to lottery.

Privilege ③. Invite to fan club limited community

Invite to the GameWith fan club official Discord server community to interact with fan club members!
In the Discord server community, let's deepen exchanges between fans through chats with recommended players, voice chats, watching tournaments, and more!
Affiliated players may appear occasionally! ??

Privilege ④. Player private diary


Deliver the activities and daily activities of the players!
What kind of life do you usually live in?
What are you doing other than games?
How do you spend your time privately? etc···
You may see an unexpected side of the player you didn't know before! ??

Privilege ⑤. Fan club limited goods



Limited quantity of fan club member limited goods are on sale!

* The quantity is limited, so please purchase as soon as possible.



Privilege ⑥ Guerrilla distribution within the community by players


You can enjoy various contents such as guerrilla radio and guerrilla distribution within the limited community.

Even if you cannot participate, we will publish it as an archive video.




Membership fee (tax included)

WEB member: 720 yen (tax included)
App member: 840 yen (tax included)

There is no difference in the service provision content between WEB members and app members.


How to join

You can register as a member by clicking the "Register as a member" button on the top page.


https://bitfan.id/helps/register/subscription/how-to-registration


How to unsubscribe

Log in to the "Member Information" page of the fan club you are a member of, and click the [Unsubscribe] button on the page to unsubscribe.


If you don't see the unsubscribe button on the Member Information page,
Please check once if you can correctly browse the paid members-only content on the site.


* You may have logged in with another account.


* If you re-enroll in the month following your withdrawal, you can take over your membership number and enrollment date.
Please note that you will not be able to take over your membership number and enrollment date after the month following the following month.


https://bitfan.id/helps/register/unsubscription/how-to-unregistration


Q & A

About goods sales

Q. About delivery company and shipping fee
A. Courier will deliver your parcel by either "Sagawa Express Co., Ltd.", "Japan Post Co., Ltd.", or "Yamato Transport". You cannot specify the delivery company. Please note. The shipping fee is ¥ 680.


Q. I want to change the delivery address
A. If you want to change the shipping address, please cancel the order once and then reorder with the information after changing again. Please use the form below to let us know that you would like to cancel.
https://thebase.in/inquiry/gamewith-official-ec


Q. I want you to reship the package that you did not receive due to your absence.
A. During the storage period of the delivery company, the delivery company can redeliver it. We apologize for the inconvenience, but please check the delivery company in the shipping completion notification email and complete the procedure after the invoice number is reflected.


Q. Orders that have been received are still [Preparing to ship] on My Page "Purchase History"
A. We apologize for the inconvenience, but it may take about 1 to 3 days from "preparing for shipment" to the date of completion of shipment. Excuse me, but please wait until it is reflected.


Q. I want to change the payment method.
A. If you want to change the payment method, please cancel the order once and then reorder with the information after changing again. Please use the form below to let us know that you would like to cancel.
https://thebase.in/inquiry/gamewith-official-ec


Q. When will the purchased items be shipped?
A. Orders will be shipped within 3 business days.
Please wait for the shipment for a while.
Please check the Gamewith online shop for details.


Q. I bought the wrong product.
A. If you make a mistake and order the item, please contact us immediately.
If you have not shipped it, you can cancel it, but if the shipment is completed, we will not be able to respond.
https://thebase.in/inquiry/gamewith-official-ec


Q. I would like to return the item.
A. We do not accept returns or exchanges for your convenience. note that.


Q. Is there a way to cancel my order?
A. If you have not shipped, you can cancel, but if the shipment is completed, we will not be able to respond.
Please use the form below to let us know that you would like to cancel. https://thebase.in/inquiry/gamewith-official-ec


Q. When will the next goods be sold?
A. The next sale of goods will not be disclosed.
Please check the fan club news for updates on the release dates of new goods.
TEAM GameWith Official Fan Club: https://gamewith-esports.bitfan.id/


About the event

Q. What can custom matches do?
A. It will be a custom match with the players, and we are planning various events in the room with the players.
The content of the project will change depending on the custom match to be held, so please join us.
To apply, please fill out the form announced in the fan club / fan exchange Discord and register.


Q. Do you have the necessary qualifications to participate?
A. There are two qualifications required to participate: -Being a fan club member-Being able to participate in the fan club fan exchange Discord.
Please fill out the form announced in the fan club / fan exchange Discord and register.


Q. How can I participate?
A. Please fill out the application form announced on the Discord server for fan exchange and the fan club website to apply for the lottery.
After that, the lottery results will be sent to the registered e-mail address by the specified time.
Those who can participate will be sent to the registered e-mail address, so please follow the procedure to participate.


Q. What should I do if I can no longer participate?
A. Please use the template to let us know that you can no longer participate in the form below.

-----
・ Name registered as a member ・ FORTNITE Display ID used when using limited events
-Cancel the participation of the Discord name used when using the limited event.
-----

https://gamewith-esports.bitfan.id/owner_contact_forms/new


Q. I failed in the lottery
A. We are very sorry. You can participate in the lottery for each custom match.
We hope you will apply for the next custom match.
Custom matches are also available at Discord Munity for fan interaction.
TEAM GameWith Official Fan Club: https://gamewith-esports.bitfan.id/


Q. I was late for the time and couldn't join the custom match
A. We are very sorry. If you are late due to customer's convenience, you will not be able to participate.
Please wait for the next lottery opportunity and join us.
See below for custom match policies.

Click here for details on limited matches


Q. When will the next event be held? When do you know more about the next event?
A. We are very sorry. The next event information will not be disclosed.
The latest event information can also be found in fan club news and the Discord community for fan interaction. Please check it as it will be updated from time to time.
It is expected to be about 3 to 4 times a month.


Q. When will I know the lottery results?
A. The lottery results will vary for each custom match.
The lottery results will be announced to the email address registered with the official fan club. Thank you for your patience.
Please refer to the following URL for details on custom matches.

Click here for details on limited matches


About video

Q. When will the next limited video be released?
A. The release schedule of the limited video is not disclosed.
Please check the fan club news for the latest limited videos as they are updated from time to time.
We plan to update it about 2 to 3 times a month.


About blog updates

Q. When will the next blog be updated?
A. Thank you for looking forward to the update. The blog is updated irregularly.
Please check the fan club news for updates on the blog as needed.

Click here for the latest fan club news


About limited goods

Q. When will fan club limited goods be released?
A. Thank you for looking forward to the update.
Fan club limited goods will be sold irregularly.
Please check the news for updates on the sale of fan club limited goods.

Click here for the latest fan club news


Other

Q. Please tell me where to send the fan letter.
Please tell me where to send the gifts.
A. Thank you for supporting GameWith e-sports players.
When sending a fan letter or gift, please read the notes and send it to the address below.

[Destination]
〒 108-0073
1-4-1 Mita, Minato-ku, Tokyo
Sumitomo Fudosan Azabu Juban Building 4F
To GameWith Co., Ltd. (channel name, creator name)

* Please be sure to enter the player name.
* Please be careful not to run out of shipping costs at your own expense.
* We are not responsible for any troubles such as non-delivery due to incorrect destination address.

Precautions ◯ The contents of fan letters and gifts will be checked by the staff for safety confirmation.
We do not accept the following items.

・ Opened and used items * Unopened items from used shops are acceptable ・ Food and drink ・ Cash, gold tickets (gift cards, prepaid cards, etc.), commemorative coins, discount tickets, dangerous items (gunpowder, fireworks, cutlery, etc.)
・ Creatures, raw materials (animals, plants, insects)
・ Items to be applied to the skin (cosmetics, perfumes, bath salts, etc.)

* Please note that we may not be able to accept your request at the discretion of the office.

◯ We do not return or return fan letters and gifts that have been sent once.
◯ We do not accept individual arrival confirmations for fan letters and gifts sent to us.
Since the period from the staff to the person's hand varies from creator to creator, we cannot answer the timing of arrival. Also, please note that you cannot specify the date.


Q. I don't know how to join the Discord community
A. Fan Exchange Discord has a URL where you can participate in the fan-only page, so please join from there.


Q. I saw the QA collection, but I don't understand, so I would like to ask a question.
A. We would appreciate it if you could use the inquiry form below to make an "inquiry to the owner".
https://gamewith-esports.bitfan.id/owner_contact_forms/new


GameWith Official Fan Club Terms of Service

https://gamewith-esports.bitfan.id/contents/menu/18780

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